Careers

Location: Telok Panglima Garang x 1, Seri Kembangan x 1

Job Type: Full-time (Open Gender/Open Race)

Salary: up to RM2,500 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional developmentSchedule: Day shift

Working Hours: Monday – Friday (9 AM – 6 PM), Alternate Saturday (9 AM – 1 PM)

Supplemental Pay Types:

• Commission pay – Paid Monthly
  
  

Travel Requirement: Within Klang Valley

Job Summary: We are seeking enthusiastic and customer-focused Outbound Call/Customer Service Representatives to join our team. In this role, you will be responsible for reaching out to potential and existing customers, providing exceptional service, and supporting our sales efforts. Your primary responsibilities will include making outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:

1. Outbound Calling:
   • Make outbound calls to potential and existing customers to promote products and services.
   • Schedule appointments and follow up on leads.
2. Customer Service:
   • Respond to customer inquiries and provide information about our products and services.
   • Address and resolve customer issues or complaints promptly and professionally.
3. Sales Support:
   • Assist the sales team in achieving sales targets by providing support in customer interactions.
   • Communicate effectively with customers to understand their needs and provide appropriate solutions.
4. Order Processing:
   • Accurately process customer orders and ensure timely follow-up.
   • Communicate with customers to provide updates on order status and delivery times.
5. Record Keeping:
   • Maintain accurate records of customer interactions, sales, and orders.
   • Prepare reports on customer interactions and sales performance.
6. Relationship Management:
   • Build and maintain positive relationships with customers to ensure repeat business and customer loyalty.
7. Team Collaboration:
   • Work closely with the sales and logistics teams to ensure seamless operations and customer satisfaction.
     
     

Requirements:

• Education: Minimum Diploma or equivalent.
• Experience: Minimum of 1 year in a customer service or sales role.
• Skills:
  • Strong communication skills, both verbal and written.
  • Excellent customer service skills with a customer-centric approach.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency in Microsoft Office.
• Preferred: Experience in outbound calling and sales.

If you possess the above qualifications and are excited about this opportunity, kindly submit your resume along with a cover letter explaining why you’d be an excellent fit for this position.

Location: Telok Panglima Garang x 3, Kuantan x 1

Job Type: Full-time

Salary: up to RM2,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule: Day shift

Working Hour: Monday – Friday (9 – 6PM), Alternate Saturday (9 – 1PM)

Supplemental pay types:

• Commission pay – Paid Monthly

Travel Requirement: Within Klang Valley

Language: Mandarin Speaker (preferred)

Job Summary:

Job Title:

We are in search of an enthusiastic and detail-oriented Sales Coordinator to enhance our sales team’s efficiency in promoting used and fabricated shipping containers. As a Sales Coordinator, your primary responsibility will be to seamlessly manage and coordinate logistics operations, ensuring the prompt and effective delivery of products to our valued customers. Collaborating closely with the sales team, you’ll be pivotal in processing orders accurately and on time, all while prioritizing customer satisfaction.

Responsibilities:

1. Logistics Coordination:
   • Coordinate and manage logistics operations, ensuring timely delivery of used and fabricated shipping containers to customers.

1. Order Processing:
   • Work closely with the sales team to accurately process orders, maintaining a high standard of precision and timeliness.
   • Communicate with customers to provide updates on order status and delivery times.

1. Issue Resolution:
   • Address and resolve logistics-related issues or complaints promptly, working collaboratively with the sales team to ensure customer satisfaction.

1. Inventory Management:
   • Manage inventory levels to guarantee products are readily available for sale, optimizing stock levels for operational efficiency.

1. Cost Management:
   • Monitor transportation costs, negotiate rates with carriers, and ensure cost-effective delivery of products.

1. Record Keeping and Reporting:
   • Maintain accurate records of logistics operations, including shipping documents, delivery receipts, and invoices.
   • Prepare reports on logistics operations and performance metrics to track progress and identify areas for improvement.

1. Relationship Management:
   • Develop and maintain relationships with key customers, carriers, and suppliers to ensure smooth logistics operations.

1. Collaboration:
   • Collaborate with the fabrication team to ensure the timely delivery of fabricated shipping containers.

Requirements:

• Education: Bachelor’s degree in logistics, supply chain management, or a related field.

• Experience: Minimum of 2 years in logistics coordination or sales coordination.

• Skills:
  • Strong organizational skills and meticulous attention to detail.
  • Excellent communication skills, both verbal and written.
  • Ability to work under pressure, managing multiple tasks simultaneously.
  • Strong problem-solving skills and creative thinking.
  • Proficient in Microsoft Office and logistics management software.

• Knowledge: Understanding of transportation regulations and industry trends.

• Teamwork: Ability to work independently and collaboratively within a team.

• Preferred: Experience in sales and knowledge of the shipping container industry.

If you possess the above qualifications and are excited about this opportunity, kindly submit your resume along with a cover letter explaining why you’d be an excellent fit for this position.